“Not only did we go online much faster than expected, we also have the highest quality in the world.”
- VP/General Manager
Business Challenge
International Chemical
Found the Success Formula
When an international chemical manufacturer needed to build and operate the world's most sophisticated production plant in the world, it wasn't all smooth sailing. This cutting-edge production facility needed a strong staff to meet performance expectations, which required extensive human resource innovations, including:
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Hiring Criteria
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Staffing Patterns
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Supervisory Oversight
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Decision Making
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Worker Autonomy
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Training Methods
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Design Flexibility
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Product Distribution
Client Impact
Innovative Solution
Results of Bob's successful strategy and implementation allowed this client to:
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Reach full production operations within one year.
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Eliminate voluntary turnover within the first five years.
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Beat industry norm profit margins by 20%.
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Establish a best-in-class standard of delivery flexibility.
Bob Walters and Bridgeworks Consulting were retained to advise and develop solutions for every phase of the 16-month project. This included:
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Staffing Assistance
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Employee Selection
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Work Process Documentation
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Leadership Development
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Performance Management
Methods & Systems.
Sustainable Results
Ten years later (2014), the company asked Bob Walters to return as their primary human-systems consultant and execute a complete performance tune-up. Bob found improved morale and efficiency without staff reductions, an excellent safety record and a reputation as an employer-of-choice in the area. The sustainability of Bob's innovative consulting is evident in these successful results:
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Innovative staffing model that reduced necessary shift personnel by 15%
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Exemplary engagement among individual technical partners
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Highest levels of engagement of any business in the company
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Non-traditional staff sourcing that improved diversity and labor pool size
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Accelerated ROI curve through expedited design/production processes